GENERAL FAQ
Q: What are my options for fundraising with you?
A: We offer 3 sweet and successful programs to help your group reach your goals!
- - Holiday Brochure: Take orders, collect money, and distribute candy. This sale takes place twice a year at Christmas and Easter.
- - Online Ordering: Fundraise 100% online! Your supporters can visit our website, enter your Group ID#, and choose from hundreds of products to have shipped right to their door. You can run an online sale at the same time as your Holiday Brochure sale for even more profit!
- - Chocolate Bars & Pretzel Rods: Fundraise all year round and earn up to 50% profit! Order your bars & rods, choose your price, then sell and earn a profit.
Q: Does fundraising with Sarris Candies require a lot of time and work?
A: Not at all! Our products practically sell themselves and our dedicated fundraising specialists are here to help you every step of the way. It’s our goal to make your job as easy as possible!
Q: Who can fundraise with Sarris Candies?
A: Anyone can fundraise with us, whether you're a small team or a large organization! No matter the size of your group, we're here to help. With each sweet sale, you're one step closer to reaching your goals.
Q: I’ve never coordinated a fundraiser before. How will I know what to do?
A:
Sarris Candies has helped groups like yours reach their goals for over 60 years. We know what works, what doesn’t, and how to run a successful campaign. Our dedicated fundraising specialists are here to help from start to finish.
Q: How do I get started?
A:
Give us a call at 1-800-255-7771 to talk to a fundraising specialist and get started! You can also sign up online. Click here to sign up for a Holiday Brochure or Online Ordering Fundraiser. Or click here to order Chocolate Bars & Pretzel Rods.
Q: How can I promote my fundraiser?
A: We make it easy for you to encourage your friends and family to support your sale! Our premade ads can be printed out or posted on social media. We also provide sample captions and tips for the best way to use these resources.
HOLIDAY BROCHURE
Before the Sale
Q: How do I get started with a Holiday Brochure Fundraiser?
A: To get started with your Holiday Brochure Fundraiser, give us a call at 1-800-255-7771 to talk to a fundraising specialist or sign up online here and we’ll send you all of the supplies you need to get started at no cost to you.
Q: When am I able to hold a Holiday Brochure fundraiser?
A: Our Holiday Brochure program is available twice a year for Easter and Christmas.
Q: Does Sarris Candies offer prize incentive programs?
A:
Yes we do! Motivate your group members with our Amazon Gift Card Prize Program. Reward your highest sellers or randomize the winners to keep everyone engaged! To qualify for our Gift Card Prize Program, you must have a minimum of $2,500 in total fundraising sales (excluding online ordering sales). Gift Cards will be delivered with your candy on delivery day.
During the Sale
Q: What is included in my Fundraising Sales Kit?
A: We give you everything you need to get started for your fundraiser! You will receive a packet with the number of color brochures and master sheets you requested when signing up. You will also get a delivery form that will need to be filled out and returned along with both copies of your group’s master sheets.
Q: What materials should I give to each seller?
A: Each person will need a color brochure and master sheet. At the end of your sale, both copies of all master sheets should be returned to the chairperson. The sellers should retain their color brochures to distribute their orders when they arrive.
Q: How do I create a timeline for my fundraising sale?
A:
When signing up for your fundraiser, you will be asked to select a delivery date. All orders must be turned in 3 weeks before delivery for Christmas fundraisers and 4 weeks before delivery for Easter fundraisers. We recommend that your campaign last for 2 weeks to maximize sales and profit. Your selected delivery date and time will be confirmed by telephone or email one week prior to delivery.
If any issues arise with your delivery date and you need to reschedule, please contact us immediately.
Q: How do I motivate my sellers?
A:
Clearly communicate the purpose and impact of the fundraiser, making it relatable and engaging for your sellers. Set achievable goals, share our tools and templates, and check in often. Our Amazon Gift Card Prize Program is a great way to encourage and incentivize your sellers to work hard and help your group reach its goals.
Q: How do I submit my group’s orders?
A:
We offer two easy ways to submit your groups orders to us!
- Mail-In Master Sheets:
- 1) Collect all master sheets from your group members.
- 2) Collect payment for all orders from your group members.
- 3) Deliver or mail in both copies of all master sheets to Sarris Candies 3 weeks before delivery for Christmas fundraisers and 4 weeks before delivery for Easter fundraisers.
- Online Master Sheets:
- 1) Submit all orders for the Holiday Brochure online
- 2) Payment is required at time of order when submitting master sheets online.
- Add-On Orders can be submitted up until a week before your delivery date.
Q: What happens on delivery day?
A: Our delivery drivers will unload and stack your boxes based on your direction. Every seller will have at least one box packed with their name and the boxes will be arranged in alphabetical order for easy distribution.
All original (white) copies of the master sheets will be returned to you on delivery day for your records. You will also receive a summary of all orders with the sellers’ names and totals that our driver reviews with you, checking off each one to ensure a complete delivery. All payment is due on delivery day unless terms have been authorized.
Q: What should I do if there is a mistake with an order?
A: With our 100% satisfaction guarantee, if there are any issues with individual orders, please encourage your sellers to inform you first. As the chairperson, you can call our fundraising department directly and we can correct any issues that may have occurred.
After the Sale
Q: Can I refer other groups to fundraise with Sarris Candies?
A: Absolutely! We always appreciate when our sellers share their success stories with others. If you encourage another group to sign up, you can earn a 5% bonus based on that group’s first net sales! Contact our Fundraising Team for more details on our referral incentive.
Q: What should I do if my group wants to participate in another fundraiser with Sarris Candies?
A: Give us a call at 1-800-255-7771 or sign up online. We look forward to helping with your group reach their goals again in the future!
ONLINE ORDERING
Q: How do I get started with an Online Ordering fundraiser?
A: Simply sign up with us online or by calling 1-800-255-7771. At that time, you will receive a Group ID# which is all you need to get started! With this program, you can fundraise 100% online and there are no forms or money to collect.
Q: When am I able to hold an Online Ordering fundraiser?
A: Our Online Ordering program is available twice a year for Easter and Christmas.
Q: How can people support our Online Ordering fundraiser?
A: Share your Group ID # with your sellers and encourage them to share it with their friends and family. Supporters can visit our Online Ordering page, enter your Group ID # and seller’s name, and shop from hundreds of products. Their order will be shipped directly to their home or can be picked up at our Canonsburg store!
Online Ordering for Christmas 2024 is open from 9/16/24 to 12/15/24.
Q: How much can we earn with an Online Ordering fundraiser?
A: Your group earns 25% profit from every sale made! An accumulative profit check will be mailed to you at the end of the season.
Q: Can my group participate in your Holiday Brochure and Online Ordering fundraisers at the same time?
A: Yes, and we encourage it! Participating in both programs is a great way to boost your profits. Plus, our Online Ordering program is a great way for friends and family who don’t live locally to support your sale too.
Q: How can I monitor the progress of my sale?
A: You can use our Login to monitor your active fundraising campaigns or view the results from previous sales. Click on Summary Report to see a breakdown of orders placed and profit earned for that specific campaign.
For online fundraiser login information, please contact us at 1-800-255-7771 or email us at SarrisFundraising@sarriscandies.com.
BARS & RODS
Q: When am I able to hold a Chocolate Bar & Pretzel Rod fundraiser?
A: You can fundraise year-round with our Chocolate Bars & Pretzel Rods, allowing you to earn on your own schedule.
Q: How do I order?
A: Orders can be placed over the phone at 1-800-255-7771 Monday through Friday between 8am—5pm EST, or order online at any time.
Q: How much profit can I earn by selling Chocolate Bars & Pretzel Rods?
A: You can earn up to 50% profit, depending on how many boxes you order!
Q: What products are included with your Bar & Rod programs?
A:
We offer 4 great programs to make fundraising easier than ever: 1.5 oz. Chocolate Bars, 2 oz. Chocolate Bars, 2 oz. Milk Chocolate Pretzel Rods, and 3 oz. Peanut Butter Pretzel Rods. Sell all one kind or mix and match between flavors and programs to satisfy everyone’s tastebuds.
- 1.5 oz. Chocolate Bars:
- - Milk Chocolate, Roasted Almond, Creamy Peanut Butter, and Crisped Rice.
- - 48 bars / box
- - Suggested Selling Price: $2
- 2 oz. Chocolate Bars:
- - Milk Chocolate, Roasted Almond, Crisped Rice, Peanut Butter, Creamy Caramel, Salted Pretzel, Dark Chocolate, or Variety Box (All flavors except Dark Chocolate).
- - 36 bars / box
- - Suggested Selling Price: $3
- 2 oz. Pretzel Rods:
- - Milk Chocolate only
- - 36 packs / box
- - Suggested Selling Price: $3
- 3 oz. Pretzel Rods
- - Milk Chocolate Peanut Butter only
- - 36 packs / box
- - Suggested Selling Price: $5
Q: Can we have our Bars & Rods delivered?
A: We offer free delivery Monday—Friday in our local area if you order a minimum of 24 boxes. We will arrange a date and time (morning 8am — 12pm or afternoon 12pm — 4pm) with you when you place your order. We require 48 business hours’ notice for delivery orders.
Q: Where can we pick up our order?
A: Orders can be picked up 7 days a week in our Canonsburg store. For pick up orders, we need 24 business hours’ notice. If picking up on Saturday or Sunday, we need to have your order by 12:00 pm Friday to allow us time to invoice and pack the order.
Q: Are you able to ship Bars & Rods?
A: Yes, we are able to ship! There is a standard ground shipping charge of $12 for every 6 boxes ($12 for 1-6 boxes, $24 for 7-12 boxes, $36 for 13-18 boxes, etc.).
During warmer weather, orders must ship with warm weather packaging and addresses outside of our one-day delivery area may require expedited shipping. When shipping ground, there is an additional cost of $10.95 for every 6 boxes for the warm weather packaging. Click here to see shipping chart for expedited charges.
Orders are shipped Monday—Friday (during warmer weather, orders will not ship over the weekend).